Originally Posted by
pxy_a
Not sure if it's the same case if it's cancelled via a travel agent, but I've cancelled a couple of tickets this year directly with AC and each time the refund was processed (i.e. posted to my credit card) within the week, despite the multiple warnings from the AC agent that it would take 4-6 weeks to process the refund.
If the booking was made with AC, then it's normal to get a refund fast even if AC agent told you it can take also 4-6 weeks to process. In my case, I just need to know if I can change return date at NRT. If not possible, then last choice would be to cancel.