Originally Posted by
UA-NYC
My fear (backed up by many others daily, speficially longtime, loyal Plats and newly crowned PPlats) is that the new UA evolves into a series of short-sighted, transactional processes. Not too "counter-intuitive" to me.
And so what if it does? You're most likely not going to be able to do anything about it. So you can either accept the changes and do your best to understand them (by reading posts from knowledgeable posters on FT perhaps) and get them to work for you, or you can move on to another airline, and perhaps more importantly, another FT forum.