wow... same post...8 times!!??..hehe

ok...dont know about the sheraton in VA...but always call the 800 number and complain.

the W hotel in NYC...very nice hotel...I like it...but it seems that they always have problems with reservations!!...it happend to cat man, one of my friends..and my self...

the manager told me that yes I had a reservation but no rooms available...he sent me to other W hotel and Upgraded me to suit...the W hotel that I moved to was awful...called the manager back telling him that i am not satisfyed with the hotel(no room service, no restaurant, no bar, no valet parking!!!!!)..so he said (..ok..your stay gonna be on us).. I thanked him and told him but not in that hotel..he said thats all that he can offer...called the 800# and complained 5 min. later I got a phone call from starwood telling me that i can go back to my original W hotel...

most of my stays are in the westin...they have better standers than the sheraton..

good luck

KSA_USA