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Old Nov 26, 10, 4:39 am
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life
Posts: 4,151
Originally Posted by heartybob View Post
I found myself in a similar situation a while ago after points and miles didn't post for a PRN-LGW sector. BA initially denied all knowledge of me being on the flight, even though I had been sitting right next to Ellie, BA's lovely PRN airport manager, and had chatted with her throughout the flight!

I was eventually asked to send all supporting documents, including e-ticket receipt and boarding pass to BA's "Flight History Department" who eventually conceded that I was on the flight and credited the missing miles and points.

I beg to differ. A kafta is a kaftan without the n'ding ...

Coat at the ready.
I'm still mystfied why you have to send off everything to credit BA flights. Time BA upgraded their systems somewhat.
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