View Single Post
Old Nov 26, 10, 3:19 am
Join Date: Mar 2006
Location: Manchester
Programs: BAEC Blue, VS Silver
Posts: 130
Flew with BA - BA said I didn't!

Hi all,

Bizarre and slightly worrying at the same time this one. Doing some spring-cleaning on my BAEC account and noticed I was missing a sector from a MAN - LON return last month.

Called the BAEC call centre who informed me that the return leg (LGW - MAN) hadn't credited since I had apparently been offloaded from the manifest since I hadn't got on the plane! Well, I'm pretty sure I did - and so are my family who were happy to see me when I got to the other end!

I'm now stuck in a Kafta-esque situation where there is nothing I can physically produce to prove I got on that plane. It's been suggested that I write to customer relations (which I shall) but has anyone else ever had this? And isn't it worrying that such a passenger-mismatch can happen?
randalf is offline