Originally Posted by
HIDDY
It would be nice to get given something at all Accor hotels even if it was just a drink voucher.
+1.. there are many small things that the hotel can do ( other than upgrades) which will not cost them much but make the client feel good..like u said giving drink vouchers, a small fruit bowl etc.. these soft touches go a long way in retaining loyalty...oh.. where is the accor lurker