FlyerTalk Forums - View Single Post - The "Please post your A|Club Elite experiences" 2011 master thread
Old Nov 20, 2010, 3:18 pm
  #9  
abhilife2001
 
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Originally Posted by HIDDY
It would be nice to get given something at all Accor hotels even if it was just a drink voucher.
+1.. there are many small things that the hotel can do ( other than upgrades) which will not cost them much but make the client feel good..like u said giving drink vouchers, a small fruit bowl etc.. these soft touches go a long way in retaining loyalty...oh.. where is the accor lurker
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