<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by AAlton:
Then I stand corrected!
I still think that the delayed touch down would have prevented the original poster from making the connection even at optimal efficiency. 20,000 miles is a generous offer.</font>
What delayed touchdown? If the story is accurate, touchdown was 35 minutes before scheduled arrival. How much time is normally alotted for taxi to the gate?
If I ever heard a story that sounds like it deserves a hotel voucher and/or cash compensation, this is it.