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Thread: How would you handle this?
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Old Nov 6, 2010, 5:12 pm
  #15  
Jaimito Cartero
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Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
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Originally Posted by jws026
Update: checked out, asked to speak to the manager, and the guy at the front desk which could not have been more than 20 years old insists he can take care of it.

He says "that's happened before" (?) and "we'll need to look at that". Comps my room (making a comment about how low my rate was (MVP rate) in the first place) and sends me on my way. No manager to talk to.

What a joke.

I'd post photos but I somehow lost my USB cable between there and the airport.
What a joke? Seems like he took care of it, and unless you needed medical attention, I'd certainly leave it at that.
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