Old Nov 2, 10, 7:12 pm
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
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Originally Posted by sbm12 View Post
The reality is that the partner/Express/Connection flight numbers change sometimes and the related systems aren't perfect in getting updated. Must be tough working with an airline that isn't perfect.

Which is fine. CO isn't perfect (no airline is). But part of working in an imperfect organization is that there are mechanisms to report these imperfections and get them acted on. It sometimes feels that CO does not have these sorts of mechanisms, and they assume they're always right.
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