FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2010)
Old Nov 2, 2010, 3:42 pm
  #3801  
BugAlugs
 
Join Date: Jul 2007
Programs: GGL, BA lifetime Gold, Many Hotel Sparkles
Posts: 891
IC The Clement Monterey

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
oh yes

Which room did you book and which upgrade did you receive?
booked lowest room 1 night with 2 rewards nights

How are the rooms?
Upgraded to a 1 bedroom Luxury Suite
The bigger suites now have sofa beds in them so our 2 bed requirement exceeded expectation of a roll-away

Room Door led into a corridor turning left into the 1st bathroom with shower, onwards to a wardrobe and then to large living room. Sofa, large chair, work desk, dining table, four chairs, balcony overlooking bubba gumps with windows onto ocean view. Fireplace & gas fire with HD TV over the top.
Double doors into small hall leading to Double wardrobe, 2nd full bathroom with oversized bath, enclosed toilet, double sinks and showers. Shutters from bathroom leading into main bedroom.
Main bedroom, huge bed, patio doors to ocean viewing balcony, recliner chair, mini bar, fireplace & gas fire with HD TV over the top,

In summary "Sweet mother this is a nice room"

How is the exec. lounge?
Does not have one.

What was good and what was bad?

Good
Upgrade, room
Target room was occupied on arrivial still at 17:30, I turned down the offer of a crash room and instead we were escorted to the main bar and given an open tab until the room was ready. (Our host was mortified I could get into the target room instantly)
Mini bar was well stocked and replenished twice a day
turn-down service every day
Bar staff excellent, no ALL Staff excellent
Given a breakfast and an American sized Lunch we made use of happy hour each evening to score some nice draught local efforts and the lite bites at 50% of normal, enough for travelling brits.
Free wi-fi throughout hotel
no difference in benefits / room between paid for and Points stay.

Bad
I had to check out :'(

Value for $ or Priority Club Points? Would you return?
at 30k a night normal rate its a steal
at $130 a night its a steal especially with RA benefits.

Summary
My 3 nights proved so good I've had to put actual real pen to actual real paper and write to the General Manager.
BugAlugs is offline