Originally Posted by
pilatusguy
Well, they would refuse to check anything but the most obvious. One of them mentioned OZ is not in *A, multiple connects are not possible, etc... just a very bad service attitude.
Which country's number did you call? Did you call the SEN number in Germany?
I had bad experience calling the UK number of the HON hotline and eventually called a number in Germany during office hours. They sorted things out straightaway.