FlyerTalk Forums - View Single Post - Questions for official LH lurker, LHconnect (LHrelate v2.0)
Old Oct 25, 2010, 1:35 pm
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oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
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Smile Questions for official LH lurker, LHconnect (LHrelate v2.0)

We are happy to announce that to follow up the great lurking work of the past 3 years (July 2007-June 2010) LH has nominated Alison Russo from the LH Americas/NYC social media team who will participate as LHconnect. This is a 2.0 version of the good work LHrelate did. See the previous thread: http://www.flyertalk.com/forum/miles...-lhrelate.html

To make things easier for LHconnect to help us all, the moderators of the M&M forum have set up this questions thread.

LHrelate had already set up a special Flyer Talk feedback form on the website - << click here >>. Please do not use both the special FT form as well as normal channels on the same issue. If you are using the FT form to follow up something already raised, please mention you have already raised it. The easier and more smoothly the new form works, the more likely it will be retained. If we create extra work for LH (eg by using multiple channels on the same issue), the new form may be removed.

Since FT respects individual's privacy, if your question requires personal information to answer please use the feedback form above rather than this thread. More general questions are welcomed here.

A reminder that checking FT is only a small part (currently) of LHconnect's job and thus there will not always be an immediate response to this thread or to the feedback form. This is especially the case when an investigation is required to answer a question - sometimes it can take a few weeks to gather the information.


Thanks for your patience.


totti; oliver2002
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