Flight/Origin-Destination: AC458 / YYZ-YOW
Date:08-OCT-2010
Cabin:Y
Status:AC *E

Pre departure
Was check in quick and efficient? - Yes
Did you use priority security (if eligible) and if so, was it quick and efficient? - Nexus Line, somewhat efficient. I still find that in YYZ they tend to move allot of people from the normal lines to the priority lines which slows things down.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? - n/a
Was priority boarding offered (if applicable to your status) and efficient? - Yes
If there was a delay, did the gate agent provide timely updates? - n/a

Onboard - Y cabin:
Were the crew professional & well groomed? - yes, however one of the F/A's was on her cell phone in the cafe next to the gate before the flight and was having a lound and animated conversation featuring some colourful expletives. Andrew, PM me for details if you are interested.
If there was a delay, were you provided with timely updates? - n/a
Was the IFE activated on the ground? - YES
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? - As soon as the seatbelt sign came off
How was the quality of the meal/Onboard cafe? - The water was great
Did the cabin crew offer water regularly throughout the flight? - Short haul flight, n/a

Post departure
If you have checked baggage, did it arrive within reasonable period of time? - n/a

Overall experience/any other comments
- This flight was one of the better Rapidair flights I've taken in the last few weeks.