Old Oct 6, 10, 9:06 pm
  #10  
amexboy
 
Join Date: Mar 2005
Programs: AM Elite
Posts: 57
Something I donīt like about ST

I am a TA, and this a good example of why ST has lower value in many ways.. every time we book award tickets with one world we donīt have any issues, even if itīs one way.. with ST itīs always a problem booking third carrier tickets.. I spoke with an AM exec, and believe it or not, not all carriers show their award inventory, even between airlines!! they need to send a "blind" request and wait until the other ST carrier answers.. how can we expect to work with that?.. as a TA I can see a lot of award inventory of other alliances, but ST is like in the past 70s.. I don't understand why they just don build in their own ST web site a search engine that provides results depending on your FF program.. anyway.. it seems other are doing it much better.. I can see that with my passengers, they prefer to book CO or some *A or OW airline due to the easier way to book awards..
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