Canarsie

Here is one observation I had while I was a gate agent earlier today:

I was incredibly surprised at how many people do not read what is clearly in plain view.

For example, behind me on the podium was a sign in bright red lighted letters containing the flight information, including the destination, and yet people still asked me if they were at the correct gate. Of course, I politely answered their questions with a smile and they were appreciative, but I was stunned at the same time.

When I mentioned my findings to the gate agent, he shook his head and smiled and said that he was not surprised at all, as this happens all of the time, and we had a 15-minute discussion about the different scenarios about how this happens...