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Old Sep 20, 2010, 1:36 pm
  #263  
ramalama8
 
Join Date: Nov 2008
Location: Dallas, TX
Programs: AA EXP, Marriott LT Titanium, Avis Chairman
Posts: 1,286
Originally Posted by FD1971
Once again, do not expect award rooms or upgrades, if the hotel expects to be fully booked.
I think the emphasized portion (emphasis added) of your statement is what gets people worked up - SPG's terms and conditions mention nothing about hotels being able to hold back upgrades if they expect to sell out. The way I read it, if, at check-in, it's not yet been reserved by an actual customer, the room/eligible suite should be available for an upgrade.
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