Originally Posted by
JFKSFOLAX_friend
Context? Can you provide an example -- any example -- where this would be consistent with SPG rules?
He could have meant up until the point of check-in and he would be well-within the Terms and Conditions of SPG. If not, then there is a problem with their understanding and that needs to be adjusted. Should that be the case, I am sure that the SPG Hotel Coordinators will do so, although I have no idea who to tell them it was that communicated this to the OP.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]