Originally Posted by
iolairemcfadden
Looks like it is for basic (green) card holders:
In order to process your request, you must be the Basic Cardmember ...
No,
basic is American Express's terminology for the primary cardmember on
any card account. This offer appears to be targeted at existing HHonors credit card (free) accounts as an incentive to upgrade to the (not free) Surpass version. It's merely an upsell.