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Thread: New Benefit for Platinum Members of SPG (free internet)
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Old Sep 3, 2010 | 6:17 am
  #338  
Keyser
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Join Date: Apr 2009
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Originally Posted by Starwood Lurker
If you encounter a hotel that does not allow you to choose the highest available speed of internet service, where the option exists, you need to contact Corporate Customer Service and issue a formal complaint.

If you would then send me or Thyetus the complaint file number, we can have the SPG hotel coordinators follow up as well.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
just had another property offer only the slower speed for free....will send you the complaint number soon....
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