FlyerTalk Forums - View Single Post - Las Vegas: Four Seasons vs Mandarin Oriental
Old Aug 27, 2010, 6:30 pm
  #12  
mattm00se
 
Join Date: Nov 2001
Location: YYZ
Programs: Earned: AC SE, AA PLT - Comped: DL PLT, Avis PC, Hertz Platinum
Posts: 781
Originally Posted by rfrost
I haven't even arrived yet at the MO, but it is clear to me that luxury's comparison of concierge services is spot on. Dreadful experience trying to get the concierge on the phone and then, after I did, instead of booking my three nights' dinners, he double-booked me for one night (the night I was going to Twist, no less!) and skipped one night altogether. .
It's not much better in person (atleast for french restaurants)..

While waiting for someone in the (sky)lobby I watched them attempting to handle a couple's dinner reservation - They had a distinct inability differentiate between robuchon at the mansion and l'atelier..

Then they proceeded to mis-pronounce Guy Savoy when calling reservations at caesars
mattm00se is offline