Originally Posted by
VegasCableGuy
I honestly wouldn't even know what to complain about: Is the back of the hand a requirement for the sensitive areas? Must they verbalize an offer for a private screening? Are they supposed to go over the genitals or not?
This is my second patdown from declining a WBI and probably the 4th overall (2 others being pulled from line at random). Each has been a different experience. I don't recall anything remarkable about the randoms other than they seemed more like a casual patdown that involved normal patting of the clothes - not deep body rubbing.
My earlier WBI-skipping patdown at BOS - while somewhat unnerving due to the crowd of TSOs observing -- was otherwise cordial. The guy there used the back of his hand for almost half my body and communicated to sure there were no surprises. This TSO was rough and said nothing. I know he felt me jump but continued on as if nothing happened. There wasn't any pause or eye contact.
Although he seemed pretty gruff or angry from the beginning, I didn't get the feeling that the surprise grab was vindictive. It just seemed like he didn't any qualms about going over that area. Which goes back to my earlier question: What *are* the procedures/policies in this regard?
I am very sorry to hear about you’re experience there at OMA. It’s my home airport and I have never had a poor experience there. They have always been polite and professional.
In fact, one time I left my laptop at the checkpoint when I was in a hurry to catch a flight. I called them later that day and they put me in touch with the customer service manager who made it her mission to get my laptop back to me as soon as possible. At my expense of course, since I left it there, but it was delivered the very next day by FedEx. It cost me a bundle but was worth it. If you PM me I’ll give you her contact information. She seems to me to be a very proactive person and does not let things sit around.
Deb