Originally Posted by caseyfriday

I got most of my miles, but they were awarded in a strange fashion. I got two 10k awards, two 12.5k awards, and one 2.5k reward. I'm still missing 2.5k, and I'm not sure why it hasn't posted.

My advice is to go into the Chase branch where you opened the account and get them to give you your credit. The rep I opened my account with was really nice, and he has responded to my emails within less than 24 hours every time something goes wrong with my account.