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Old Jul 22, 2010, 5:26 pm
  #14  
fti
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Originally Posted by Evan!
they (WN) have a very different biz model than AA, US, UA, CO, and DL (as well as others).
Definitely true. MikeMpls hit one point on the head:

Originally Posted by MikeMpls
The first legacy carrier that learns to be truly nice to its customers will make a killing.
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