Originally Posted by
ESpen36
Agreed. International premium cabin seats are AA's bread and butter. Screwing around with them is dangerous territory, especially when there are tens of thousands of dollars of revenue at stake.
That's why double bookings are not allowed, especially in this kind of scenario.
Exactly. His sense of entitlement to a J seat based on a VIP was what killed me. If needs it that bad, he can purchase it. I hate Y too. But there are few people who have a bona fide medical reason not to be there.
If he wants to cancel trips when his upgrades don't come through - thats absolutely fine. That's within his rights as a ticket purchaser. Inventory shrinkage is not.