FlyerTalk Forums - View Single Post - Courtesy phones at DTW and ATL??
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Old Jul 20, 2010, 5:47 pm
  #13  
Sez_Who
 
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
Originally Posted by lsugolfer
I knew this was going to happen...

3936 was delayed. 20 min pending layover in DTW.
DL gave her the option to connect via US through CLT.

She had enough time to get on the laptop and email/gchat.

Now will she still get the miles for the DL segments?
Yes, she can always ask for original routing credit. In my experience, it makes it much easier if you have the original itinerary as well as the changed version. Fax both to DL with an explanation and they are pretty good about giving DL credit for the missed segs.
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