bigguyinpasadena

I agree the front desk needs a lot of help. Nice enough folks-just too few for this size of property.Maybe a couple of kiosks would help.This hotel gets a lot of priceliners/tour groups(Kettles)especially on weekends and this does not help with the long lines at the front desks.
I really enjoyed the lounge,inventive tasty offerings and great staff.
The room was fine.The bathrooms could use a little imaginative updating but it is hard to do much as the space is weirdly shaped.
I would happily stay again at this property.