Old Jun 19, 10, 11:34 am
Join Date: May 2008
Location: New Jersey
Programs: UA GS 1.5MM, Hyatt Lifetime Glob, Marriott Titanium/Lifetime Gold
Posts: 1,259
Finishing up a two-day stay. The staff are very friendly. Regency Club is nothing to write home about, although I only used it for breakfast. My room is fairly comfortable, but nothing special. Bathroom is spacious, although I am not a fan of rain showers (prefer a standard showerhead). Gallery lounge makes an excellent margarita.

I can't believe there isn't all-day room service. I was working in my room the afternoon I arrived and needed to prepare for a meeting. It would have been very convenient to have lunch in-room, but it seems room service is only for breakfast and dinner. Since I had to leave the room to eat, I had lunch in the Mosaic Restaurant. Nice lunch menu, but the curry was bland.

Overall, I'd rate the hotel a B-minus.

The hotel lost power late yesterday afternoon. I believe a four-block area was affected. Walked down 30 flights of stairs to keep a dinner appointment. Power was back on by the time I returned.
CopperSteve is offline