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Thread: New DXB call centre feature
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Old Jun 17, 2010 | 1:29 am
  #28  
Zol
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Originally Posted by ung1
Called yesterday and it's changed somewhat. They now ask you to choose English/ Arabic, enter your Skywards number, and then enter your pin. Nothing about recognizing the phone number. Call was also answered in one ring middle of the day, so good show.
It does that when you call from the land line (unrecognised phone) but from my mobile it still recognises me/my status.
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