Is there anyway to change passenger's name? I already send an email to
[email protected], but still haven't reply me. Since its already sent me the itinerary, but is there any chances to change it?
If you are changing it to another passenger's name then i think it is a cancellation of ticket which the fare you paid will be refunded back to you minus administration cost. Also it depends on what fare class you are holding MHlow, MH Basic, MH Smart or MH Flex. MHlow does not allow any changes and no refund so you basically loose out the whole fare. Basic, Smart and Flex allows changes and refunds but for a fee. IBE support usually gets back to you in around 4 working days. The last time i amended my ticket due to a spelling error i included my mobile so that they could call me and they did to explain to me what i needed to give them in order to amend my name. It was for a fee of RM 250.