Old May 28, 10, 5:06 pm
Senior Moderator, Moderator: Community Buzz, and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 26,940
OK time for confession. There are a few things I've been meaning to update in the first post of the FRA connection thread but nothing which might affect the OP's co-worker and her Mom.

One of the many problems of FRA is you cannot tell which part of the terminal any longhaul flight may arrive from one day to the next. UA used to use lower C gates close to the RCC but they have now moved to the upper (non-Schengen) level of Concourse A. Flights to FCO almost always depart from the lower (Schengen) level of Concourse A.

If they arrive at an A gate (A51-65), they should just follow the signs for their departure gate which is likely to be A1-42. In reality depending on which gate they arrive there may be signs pointing in both directions as there is passport control at either end of the concourse. Make sure to join the line for "All passports".

If their flight arrives at a remote apron position they will be brought to International Arrivals B by bus. There is a large departure board as they enter the building. Following the signs to their departure gate will take them up the escalator to passport control. Then follow the signs through security check to the departure gate. This should take them through a tunnel connecting concourses A and B, but don't worry if they don't see a tunnel because there are other ways.

As already pointed out they'll need to go through passport control in FRA since flights between Germany and Italy (and all flights between Schengen countries) are treated like domestic flights. No more passport control when they arrive in FCO. Assuming their baggage is checked through to FCO there's no need to collect it in FRA.

Apparently LH flights from the US can end up in B or C concourse depending on where the a/c is heading next but UA flights are more likely to arrive either at an A gate or an apron position.
NewbieRunner is offline