FlyerTalk Forums - View Single Post - ffn rewards: Capacity Limits / Blackouts?
Old May 22, 2010, 7:15 am
  #6  
peteropny
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by FlynGyn
I ran into this over July 4th weekend -- I ended up using a FFN cert for one night and points for the others. The first agent I spoke with simply said that the dates weren't available using FFN certs -- the second agent dug a little deeper and found out why (one night wasn't FFN available) then found away to make it work for me.

^
Is your other nights the "base" points room? If so, FFN should be available, I'd call back and ask them to convert those to use FFN and return the points to your account. A friend of mine recently ran into this and that was the final resolution. The inventory for "base" points room & FFN room is supposed to be the same anyways.
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