FlyerTalk Forums - View Single Post - Hyatt Regency London the Churchill REVIEW - MASTER THREAD
Old May 18, 2010, 9:49 pm
  #299  
chang9121990
 
Join Date: Jun 2009
Location: NYC
Programs: BA Gold, AS MVP Gold, AA Plat, SPG Plat
Posts: 236
I'm at the property right now (it's 4:45am London time...oh jetlag)
First impressions were mixed but generally on the good side.

First floor reception was not very welcoming and did not smile at all during the whole process.
The lady who brought me up to the club lounge was very chatty and we had a nice chat on the way up.
Club lounge checkin staff seemed a bit serious but loosened up after a while.
Lounge breakfast offering was alright, though coming from PH Paris (where I stayed last night) the quality is obvious a couple notches below.

Got a non-club view king room on the 4th floor.
Very bright and everything looks quite new.
Bathroom is a bit small but adequate.
Bath amenities are not so great though.
Might call up in the morning and ask for substitutes (love Molton Brown products).

Ordered room service.
Food arrived in 20 minutes but the server was not quite friendly.
Caesar salad just ok, steak sandwich pretty good.
Prices were fair.
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