Halifax buoy


You are sooo lucky!

I complained to " Air Canada customer solution" on March 12th, followed up as I had no reply on March 26th, April 12th, April 19th and finally on April 28th I had a reply, so roughly 6 weeks !


My original complaint was due to the fact that I was charged $655.00 to change a ticket to an earlier flight, then due to the ever increasing delays by AC the flight I had changed to was late, resulting in me arriving 10 mins earlier than my original ticket before I paid the up charge.!

AC just sent me a short letter, (standard) with a MCO for the $655.00....

I still am not happy as, 1. it took 6 weeks, 2. I wanted the charge put back on my CC, as its hard to show MCO on the business.


I do hope you are right that this is things to come, but as previously posted so many times before its inconsistent!!

PS. Iam also waiting for replies to 2 other letters, one from Feb 19th, the other from March 5th....