Old May 13, 10, 9:09 am
  #40  
JDiver
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 59,779
You purchased a relatively low, restricted fare, are unhappy AA changed the aircraft on you - you are pretty much SOL. Airlines do not even guarantee you a seat - much less which aircraft you will fly on. Your fee-free options include waiting to see if there is a schedule change, so you can then call and get a change you desire.

Originally Posted by Conditions of Carriage
RESPONSIBILITY FOR SCHEDULES AND OPERATIONS
American will endeavor to carry you and your baggage with reasonable dispatch, but times shown in timetables or elsewhere are not guaranteed and form no part of this contract. American may, without notice, substitute alternate carriers or aircraft and, if necessary, may alter or omit stopping places shown on the ticket. Schedules are subject to change without notice. American is not responsible for or liable for failure to make connections, or to operate any flight according to schedule, or for a change to the schedule of any flight. Under no circumstances shall American be liable for any special, incidental or consequential damages arising from the foregoing.
The abbreviation for this paragraph is S-O-L, since the C of C is the one-sided contract enforced on you when you purchase a ticket.
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