Old May 13, 10, 9:07 am
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP (through 2018, anyway, then...?)
Posts: 32,355
Yeah, it sucks, but you have no real recourse, and shouldn't, IMO. Thems the breaks.

Had something similar recently. We were flying ORD-SFO on the 20:25 flight, 738. F was looking full so I did CFC to the 18:45 763. It had 8 open F seats, with F0 (seats held against Y oversell), pretty much a guaranteed upgrade as we were top on the list.

We get to ORD and they've swapped in a 757L as the 763 didn't make it in from Europe due to ash activity (this was this past weekend). Now they have an oversell of 5 in F. So, we sit in Y. And the flight is about half an hour late. So:

We lost exit row seats, had no chance at the upgrade. We did still get in 1:10 early.

I do feel somewhat gipped by shelling out $100 for this, but I know that the equipment is not guaranteed. Oh well.

brp is offline