Originally Posted by
nerd
Can't we assume JetBlue knew the changes in TB2 would suck for some people?
You would think such was true but certainly they didn't convey that to me in their email responding to my dissatisfaction.
After laying out very specific details of how the new program is SIGNIFICANTLY worse for me they have the gumption to respond -
"We have every confidence you will love the new benefits and no
black out dates in the New TrueBlue Program."
Are you kidding me? I use to fly JFK to LAS 30 rt a year on JetBlue and get the extra legroom seats - each trip cost me 25,000 AMEX points plus about $100 in fees (including the extra legroom).
Now flights cost me 40,000 AMEX points plus about $150 in fees.
SO JetBlue agent - the only way I'd "love the new benefits" if I am the only moron on the face of the planet (that's 6 Billion people remember) who likes paying two thirds more for the same product.
Where's Dave Neeleman when you need him?