Originally Posted by
coachgns
I'm on hold with them now to try that.
But the Odd thing is that when I log onto the JB site, my reservation does not show up - whether I log in with my True Blue # or use the Confirmation #.
But I do have an email from them confirming the flight, and I can get a detailed receipt for my purchase
But it says I have no flights booked, and my COnf # is nonexistent. (I both typed it in, and Cut & Pasted it - neither works)
Also - the Car reservation I made when I booked is missing also.
This is, unfortunately, an extremely common problem, which has popped up a bunch on this forum. While I can't vouch for the car rental, I can say with some confidence that your flight reservation does still exist, and will most likely reappear during the online check-in window (but you may have to use confirmation # and NOT trueblue login in order to find it). Definitely a major pain-in-the-butt, and I hope jetblue gets this fixed.