I have a 150 ecert that I want to use on a trip for my son and I. I also want to make sure we're on the same pnr so that we can sit in e+ together (he's 5, so sitting apart is not an option).

per the t&C, I have to use the ecert on dotbomb. when I search itins, I plug in the info and the cert number. I get a message saying that, essentially, I have to use it on a single passenger. when I try it again with one passenger, there's not problem.

anyone run into this? how do I get around this?

thanks.