Ok. I called AA. Used the number on my Platinum card. Tried to use the infuriating menus and voice recogniziton, but it didn't work.
Ughhh!!! I hate that. Listen to the spiel about web fares and how the call may be monitored. Listen to the options. Press a few buttons. Then, it prompts you for AAdvantage number, departure city, arrival city, departure time, one piece at a time. It couldn't get the departure time right. Kept say 11:30 AM. It thought I said 1:11 AM. Ughhh!! transfers me to an agent. She was able to quickly confirm everything. My ticket is paid for.
I hate that voice prompt crap!!! Grrrrr.... I don't see how anyone thinks this is faster than talking to someone directly to start with.
I guess this is what lowly Platinum members get.