it may be a bit exaggerated, as some of you have said, but take note of the flight times for those passengers continuing to GCM... it's about 8 hours to NAS, then normally about 75 minutes ground time... then another 90 minutes or so to GCM... and if you are going on to GCM you can't leave the aircraft... long time to cross the legs.. imagine if travelling with small children who "just have to go".. ugh