I recently took a flight for the 25% EQM bonus on CM. I am plat on CO.

I went LAX-PTY-GRU-PTY-LAX

When I checked in to GRU, I went upstairs to the vip lounge area. I saw a sign for GOL Smiles and under it they had Copa Onepass listed. I handed the lady my boarding pass and my onepass card. she asked me if I had the copa card. I looked at her and said "what copa card? Cops is part of onepass which is a continental program"

She insisted there was a copa card, that I had to show it or pay for the AA lounge next door.

So, what is she talking about and why couldn't I get in?