Improvement on schedule change & website question
I received a schedule change e-mail today. And...happily...this schedule change did NOT lock the record in my online profile.
Several times before in the past year or two I've been critical of how even simple schedule changes locked up the reservation and required talking to an agent to unlock it. Thankfully...at least for this particular instand...this has been remedied.
I wondered now that the two airlines are merging, will they use Frontier's web platform, Midwest's, or a new one? It would seem that using Frontier's would be the easiet, however if the underlying platform they go with is Midwest's, that might necessitate a website change.
I do find some frustrating things using the F9 site and hope if they do use Frontier's they improve performance. Then again, i might just be used to the quirks of the YX site.