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Old Apr 18, 10, 11:40 am
Join Date: Aug 2008
Posts: 333
Originally Posted by DCAMatt View Post
I agree that that would be a very nice thing to do. However from my constant flying with US (including a crazy full flight arriving today in MAD) I see where the OP is coming from. US loves to overbook flights like crazy at times - and that's when things are going well. Now this has come to bite them and passengers in the a$$. I am returning from MAD on Tuesday and would be willing to be bumped but there is no way I am doing it out of the kindness of my heart with no compensation. I enjoy flying US, having great crews... but all the crap that US tends to do to make their best customers feel less appreciated has me baffled. Like the OP I'll be flexible but I'm not taking one for the team to benefit US Airways and not myself. Good luck OP, let us know how it goes. The ladies in the Envoy Lounge can put you on the list, also I had them calling the gate to see if they needed me as a volunteer. Gotta love the PHL Envoy folks.

This isn't normal operations. There are thousands of people stranded around the world. I have a friend who is trying to get back to LGW with her kids who's flight canceled today. She called yesterday (before her flight canceled) asking what would be the earliest flight if she rebooked and was told the 29th. People have loved ones who are sick to get home to. They have jobs that may be in jeopardy if they don't get home. They have kids that need to get back to school. The list goes on and on. To act like this is a normal day occurrence is wrong.
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