Originally Posted by
philemer
I did call that #. The "real person" told me I couldn't talk to anyone while it's under review. Anyone know how to get by this "gatekeeper"?
My conversation went something like this "Hi, I'm calling to inquire about the status of a card application. [information exchange] It hasn't been looked at, but I can do that right now. Great. etc".
I guess just hang up and try again (potentially different hour) if you don't like the person you're speaking with.