Originally Posted by
Night Audit FTW
Well it does get you flagged in the system as a trouble guest. You don't want that, trust me. You won't see another upgrade ever.
And I would take my 80 nights a year to the place on either side of you who has been after my business for 25 years.
And you don't want that, trust me.
Unfortunately, IC created this entitlement fiasco, and the reality is, there is often a "reality gap" between what we can find, on the spot, on line, and what we are being told at a front desk by someone who thinks recognizing me as a Platinum consists of "your numbers in there already".