Originally Posted by
Dr. HFH
That said, though, they still got you there, and safely, too. I'd say that an upgrade certificate would be more appropriate, -- i.e., give you a little extra service on your next flight to replace the service which you did not receive on your last one. Seems reasonable to me.
Yes, I also agree that an upgrade cert would be more appropriate. I would write CX and send them back the $100 voucher
. They should see this strong protest from a loyal DM - we are not after your money, we just want our money worth of product and services. My 2 cents.