Old Apr 6, 10, 11:05 am
  #8408  
MojaveJack
 
Join Date: Dec 2009
Location: Between EWR & ABE
Programs: OnePass, AAdvantage, SkyMiles, PriorityClub, HHonors
Posts: 401
Originally Posted by Cheapskate Travels View Post
We had an order short $1,750. Pitney claimed they were shipped, but luckily we had the original box and packing slip which claimed "14" units were shipped in one box. Those boxes last year could hold a maximum of 10 units (the ones with the trays) so it eventually got sorted out, but did take almost 2 months for our credit card to get refunded...they didn't send the coins.

They changed the limits after that so we were out the 1750 starpoints, as well as having to pay the CC before the refund came in.
You could have contested the charge with the CC company. You wouldn't be required to pay the contested amount until the dispute was resolve and if it ended up you did have to pay the charge, you wouldn't be subject to and finance charges.
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