Originally Posted by
radonc1
The thing about this reply is that I am starting to agree with Channa

Does the management of CO have an 800 number to Phx??
We now get, in Y, no pillows or blankets, pay for your IFE, and soon pay for your food in seats that can only be described as unspacious (sic). I can understand that if you are losing money then you need to do things to stem that. However, as US has shown, you truely can turn your product into a parody of a travel experience. I really do not wish that to happen at CO.
Not only that, but you will make it tougher to actually make money since you will end up with arguably one the weakest Y products, and thus attract the lowest-yield clientele.
Last edited by TWA Fan 1; Mar 24, 2010 at 8:37 pm