exceptional service
On Tuesday I left my cell in the MLL in YEG, the YEG Concierge found it and notified YYC Concierge before I reported it missing and got it return to the office. This morning my wife flying LAS and forgot a gift for a friend's birthday in the car and had gone through customs, YYC Concierge came to the rescue meeting her at the gate with the gift. Thanks for the great service fixing our screw-ups.