I tried to open a business account at a local branch today. However, the system could not take the coupon code, saying that "the offer is already submitted. One offer per customer". I tried another coupon code and it didn't work either. The branch manager showed me that my previous account was open on Dec. 31, 2009 but their system also shows bonus shipped on 01/10/2010 (maybe the day that I made the debit card transaction). She thought that might be the reason that the system thinks I already took the offer in 2010 instead of 2009. Anyone has similar experience? Thanks a lot.